Turun kauppakorkeakoulun tieteenfilosofinen kerho

Tag: Power

Precious, precarious democracy

TSElosophers meeting 23.10.2020. Erkki Lassila, Kai Kimppa, Kari Lukka, Maija-Riitta Ollila, Milla Wirén, Otto Rosendahl.

Diefenbach, T. (2019). Why Michels’ ‘iron law of oligarchy’ is not an iron law – and how democratic organisations can stay ‘oligarchy-free’. Organization Studies40(4), 545-562.

Summary

Diefenbach’s article aims to refute Michels’ Iron Law of Oligarchy, which states that the essence of organization “gives birth to the elected over the electors, of the mandatories over the mandators, of the delegates over the delegators.” The article divides Michels’ prosaic writings into six arguments:

1. Organisation is based on division of labour, leading to specialization
2. Specialisation creates specialists and leadership must be provided by specialists
3. It leads to a distinction between superiors and subordinates
4-6. Professional leaders cannot be influenced or controlled by the subordinates, strict compliance becomes a necessity for subordinates and leaders form a cartel or ‘closed caste’, making their ruling permanent

These points show a compelling slide from democracy into oligarchy. Moreover, the Iron Law cannot be empirically disproven, since any extant democratic organization might later turn into oligarchy. Therefore, Diefenbach sets to counter each of the above points on theoretical and methodological grounds.

The article approaches an important concern, but suffers from structural shortcomings. It is motivated to oppose the performativity of the Iron Law, which is sometimes simplistically applied e.g. to provide ironclad justification for the oppressors or a solid rationalization for the passivity of cynics and spectators. Ironically, the article itself adopts some simplistic stances due to its mechanistic approach and short length.

Our discussion

In contrast to the technic-functionalistic approach in the article, TSElosophers’ discussion omitted the point-by-point structure and concentrated on what was more or less overlooked in the article: power considerations, scale and type of organizations and perspectives from social psychology.

We felt that Diefenbach’s definition on legitimacy would have needed to include power considerations. Generally, we suggested that the underlying driver of the kind of processes like the emergence of oligarchies is seeking powerful positions, and once gained, keeping such positions intact. Diefanbach emphasized the acceptance of internal and external stakeholders, but remained mute on the relative power of stakeholders. Although oligarchy draws the support from the ruling elites and the related beneficiaries (plutocracy, class ideology, nepotism, etc.), democratic legitimacy comes from supreme power being subjugated to the tiniest of powers, especially the power of individual persons. Oligarchies can hardly demonstrate that their supreme power is subjected under a network of powers to include the poor, the sick and the nonconformists.

Diefenbach soon abandons the starting point of discussing all organizations in favour of pitting the (varying) legitimacy of democratic organizations against the (varying) illegitimacy of oligarchic organizations. TSElosophers discussion moved beyond this distinction to consider other important organizational qualities, such as scale and type. We agreed that the scale of organizations positively correlates with the prevalence of oligarchy; it requires less insight and institutional work to keep smaller organizations democratic.

Also, the political, business, educational, scientific and other type of organizations’ legitimacy concerns differ. For example, many business organizations are ruled by the few over the many with little qualms to their legitimacy. To the extent the business organization is perceived to serve customers who are informed symmetrically and provided with competing choices, it gains legitimacy as its survival depends on paying attention to the viewpoints of a plurality of stakeholders. In sharp contrast, we feel that the scientific and educational organizations, including University of Turku, too often centralize and standardize, although effectiveness could be substantially improved with more grassroots democratic administration and teaching practices.

We further contextualized the topic with psychological perspectives. One in our group found evolutionary psychological hypotheses useful for considering the gap between personal traits of good leaders and those adept at climbing the career ladder. Another referred to Fromm’s book ‘Escape from Freedom’ that posits a substantial minority of humans as inflicted by behavioral sado-masochism: with tendencies to desire strongman leaders and act as one if placed in a superior position. Still another emphasized prospect theoretical uncertainty aversion: Superiors might fear vengeance if their power position weakens and sub-ordinates might continue to tolerate the ruler if only because that’s the devil they already know.

Overall, the article diluted the Iron Law into the Iron Threat of Oligarchy. Not having read the original text on Iron Law by Michels, we remain unsure if any refutations were made or if Diefenbach merely framed the same issue with more positive overtones. The novel framing emphasizes the constant need to take care of democracy. As such, Diefenbach’s article is best to be read as a list of threats against democracy and the key mechanisms for internally nurturing democracy in organizations.

Power tensions dressed up as organizational paradoxes

TSElosophers meeting 28.1.2020, Kari Lukka, Milla Wirén, Mohamed Farhoud, Otto Rosendahl

Berti & Simpson: THE DARK SIDE OF ORGANIZATIONAL PARADOXES: THE DYNAMICS OF DISEMPOWERMENT, Forthcoming in Academy of Management Review

Summary

The literature on organizational paradoxes pivots on themes such as ‘change – stability’, ‘exploration – exploitation’ or ‘competition – collaboration’ and predominantly views the simultaneous existence of these contradictions as sources of beneficial organizational versatility. Berti and Simpson want to join the discussion by highlighting the ‘dark side’ of paradoxes, building on a view that the extant paradox literature falsely assumes similar agency on both sides of the paradoxes. Their claimed key contribution is that the power disparity needs to be included into the discussion of organizational paradoxes, especially when, or if, endowing the paradoxes with beneficial qualities.

Berti and Simpson present several, genuine sounding and relevant themes where the power disparity in organizations indeed positions the employees in between the rock and the hard place. They also go further and propose means of mitigating the ensuing problems. These discussions are written well, with clarity and insight, and merit ample attention.

However, there is one notable problem with the paper. We TSElosophers were not convinced that the paper is actually about paradoxes at all. Paradoxes mean, well, by definition, simultaneously existing polar opposites that cannot logically coexist. Instead, what the authors focus on are tensions, that can (at least in theory, if not in organizational practice) be solved, remedied, or mitigated. Some circular reasoning occurs: At least some, if not all, of the ‘paradoxes’ the paper talks about might actually source from power differences – not only that power differences enter the picture later on when trying to live/deal with the paradox. Hence, resolving, or developing a remedy on, a paradox must mean somehow changing the power difference in question, which would in turn mean that no paradox would then exist. The problem the paper actually addresses is the power disparity that creates tensions, not the tensions-as-paradoxes themselves. There is little we learn of the “dark side of paradoxes”, but a lot about the impact of power differences for the organizational actor.

In our discussion we pondered whether this apparent mismatch with the literature into which the authors have positioned their discussion, and the discussion itself, could be due to the twists and turns of the review process. Yes, paradoxes may have more scholarly appeal than tensions, but TSElosophers were left wondering whether the authors could have originally been quite so blind to the issues of consistency that our discussion spotted.

Dystopia or reality?

TSElosophers meeting 18 November 2019. Toni Ahlqvist, Elina Järvinen, Kari Lukka, Otto Rosendahl, Morgan Shaw, Ekaterina Panina, Milla Wirén

Psychopolitics – Neoliberalism and New Technologies of Power (2017), Buyng-Chul Han

Summary

The overarching theme of “psychopolitics” in Han’s book pivots around the changes in the nature of power geared towards upholding the neoliberal regime of capitalism: the new (primarily digital) technologies have transformed the traditionally disciplinary power of ‘should’ into an internalized and thus invisible soft power of ‘can’. This builds on a few trajectories, each of which Han touches in its own fragment: people are made to believe that they are ‘projects’ that need constant improvement; the access to behavioral data granted by omnipresent digital technologies enables manipulating people psychologically in ways that benefit neoliberal capitalism; this manipulation plays on emotions, exploits the embedded faith in the need of self-improvement, and draws from the urge of being ‘Liked’ in sharing one’s life in the gamified realm of digital social life, to name just a few of the trajectories. The label “psychopolitics” builds on the Foucauldian notion of biopolitics, with Han making the argument that compared to the times of Foucault, contemporary technologies do not stop at controlling the physical aspects of human life, but are insidious to the point of penetrating the realm of the psyche as well.

The book has more width than its relatively few pages would at a first glance suggest. As a result, Han seems to be content with throwing out numerous ideas, and tracing the contours of some connections, without digging deeply into any of the resulting openings or bothering with the waterproofing of the underlying building blocks which he utilizes in making propositions. The book’s resulting shape divided the TSElosophers, leading to one of the most polarized discussions in the history of our little group. Some of us appreciated the ideas and connections that were offered without missing more solid underpinnings, whereas others doubted whether any substantial ideas or connections could be put together from such flimsy building blocks.

From the viewpoint of the proponents of the book, this emerging picture of our current society is realistic: digitalization is a mighty tool for neoliberal powers that have reaped the benefits of capitalism in its diverse, ever-evolving forms throughout the ages, especially as it becomes a means of disguising manipulative and exploitative power in the invisibility cloak of ‘freedom’. This controlling mechanism of ‘freedom’ differs from genuine freedom, because it is built on an embedded, but externally imposed, imperative of making people believe and want something they then are given license to ‘freely’ pursue. This reading of Han understands capitalism as a systemic feature of most modern societies of today, as a part of which most of us simply are and act – both rich and poor – most often not really paying much attention to this fact at all. The way out, as suggested by Han, is to draw from the power of what he calls “idiotism”, namely the ability to not conform to the environmental expectations even at the risk of looking like the ‘god’s fool’ or ‘king’s jester’ – stupid from the viewpoint of the flock – which would allow one agency that can function ‘outside-of-the-box’. These thoughts resonated with the ones of us liking the book, especially as they crystallized some of the notions they have themselves been recently working with.

Opponents of Han’s approach among the group criticized the thinness of Psychopolitics as a work of scholarship, challenged its seeming negation of individual and collective agency, and questioned whether Han’s suggested “idiotism” abnegates social responsibility and possibilities for cooperation in ways that just echo individualist tendencies of neoliberalism rather than confront them.

Despite briefly raising points that explicitly reference Marx, Hegel, Kant, Foucault and Deleuze, Han’s treatment of these thinkers’ ideas often seems cursory, and in some instances suggests questionable readings of important points. At the same time, unacknowledged traces of Critical Theory haunt some aspects of the book’s discussion of freedom, ultimately leaving its conceptual role rather ambiguous. What Han ends up assembling, therefore, came across to some of the TSElosophers as a precarious stack of often underdeveloped and ill-fitting pieces. While sometimes interesting in themselves, for them they fail to cohere into a solid foundation for taking prior philosophical work in a new direction.

However, Han is far more successful in the depiction of a frightening dystopia in which the forces of capitalism oversee an omnipresent and yet imperceptible psychological influence operation that harnesses populations to its (unfortunately largely unarticulated) ends. Under the regime Han describes, digital confession and zealous work on the self as a project lures all of capitalism’s congregants to ‘freely’ align themselves with its subliminally implanted agenda. The extensive catalog of superlatives Han employs (“utter”, “total”, “complete”) conjures this effort not as a development still in progress but as an unassailable finished edifice and thus a perfect exercise of power. However, questions linger: who is actively writing the software behind this apparatus, and what are they aiming to accomplish with it? While Han’s ‘collective psychogram’ may be an emergent and impersonal phenomenon, the building and maintenance of the systems of surveillance, inducement, and monetization that operationalize it – in the view of the opponents of the book – cannot be as disembodied and without strategic purpose as he would have them appear. Capitalism is, in the end, the work of capitalists no matter how quiet, frictionless, and automatic the systems they create to carry out this effort out may become.

This begs the question (which worry also united the proponents and opponents of the book), then, Is ‘psychopolitics’ a ‘politics’ at all? Can there be a politics that seems to assume the total negation of most forms of individual and collective agency? Is Han to be taken literally in his assertions that the conditions of psychological influence he describes makes any form of opposition, whether understood as class struggle or political resistance, completely impossible? Some in this group hold that this trap is less inescapable than Han makes out.

Han himself suggests one opportunity for escape: the embrace of “idiotism”. To be an idiot has historically been to be both holy and afflicted, enduring a sanctified suffering at the margins of society. An idiot is someone from whom almost any form of behavior is tolerated, and from whom next to nothing is expected or required. They are therefore ‘sub-optimal’, even superfluous, to the orderly workings of economic and political systems. When induced to ‘Like’, Han seems to suggest that an ‘idiot’ can, like Melville’s Bartleby the Scrivener, evade the issue by simply stating “I would prefer not to,” becoming a puzzle that the wielders of Big Data will be entirely uninterested in solving.

But where does that leave us, especially as an ‘us’ that is more than a collection of self-optimizing ‘I’s? Is becoming irritants to the silent and effortless processes of capitalism, eventually banned from its hyper-efficient workings, but left free to make our cryptic pronouncements at the margins where we seek to preserve or rehabilitate our souls, really the best we can hope for? This is a question we hope the TSElosophers will return to in future discussions.

The market of behavioral control and other implications of datafication

TSElosophers meeting 22.2.2019 Albrecht Becker, Elina Järvinen, Kai Kimppa, Kari Lukka, Morgan Shaw, Ekaterina Panina, Otto Rosendahl, Milla Wirén

S. Zuboff (2015) Big other: surveillance capitalism and the prospects of an information civilization, Journal of Information Technology

Quick summary

Shoshana Zuboff draws the contours of the emerging phenomenon she dubs surveillance capitalism. Its building blocks are datafication and extraction and analysis of that data, ultimately transforming the everyday lived human reality into behavior, which can be through Big Data and algorithmic analysis harvested and capitalized. She walks the reader through a set of quotes by Hal Varian from Google, to highlight how the digital technology becomes Big Other amplifying the reach of capitalism to yet another level.

Key points:

  • Big data originates from five sources: human-digital interactions, sensor technology, surveillance systems, digital transactions and extant databases
  • Extracting data from human actions is one-directional – individuals are harvested for their data in exchange for nighnothing
  • Laws and regulations lag behind because a) they are slower in realizing than the technological affordances and b) reaping the benefits of surveillance capitalism is so lucrative to firms that paying fines can be considered mere investments
  • Big Other creates markets for behavioral control: on the one side there are the producers (like Google) who extract and analyze data to derive behavioral predictions and nudging possibilities, and on the other side the advertisers who buy these to impact their customers
  • Reliance on smart contracts does not increase trust, but destroys the need for trust, as trust is based on voluntary choice

Our discussion

The overall sentiment towards the article was that it addresses and captures a genuinely powerful and worrying phenomenon, which, if left unchecked, will lead to quite a dystopian future. Some of us feared the dystopia more than others. Firstly, it was pointed out that the imperfections of technology will likely hinder the efficiency of Big Other and therefore the behavioral predictions of Zuboff are still far from overarchingly accurate (however it was retorted that the technology does not need to be perfect, just strong enough to wreak havoc). Secondly, some of the insights discuss such technological affordances still quite nascent as done deals (like the use of smart contracts in automatically shutting down a car driven ‘wrong’). Thirdly, some of the arguments rely on such research results which have subsequently been found unconvincing: for example, teenagers are not unaware of the privacy loss, and their continued use is not reflective of ignorance, but of wittingly made strategic choices of transforming privacy into currency.

Those of us who saw the article as foreboding a dystopian future (if not already present), the most difficult question was to define what then would be better? For whom, from what perspective, and why? If my hunger was satisfied before I even acknowledged it (or if my kids were automatically provided food whenever necessary without me needing to bother cooking it), why would it be so terrible? If I were given whatever I needed and wanted in exchange for being a data source, would it really be that unbearable? The answer to this seemed to boil down to the question of free will, our values and preferences about the nature and quality of life.

One of the traditionally considered basic human rights is liberty, and marketizing behavior threatens that, because it is grounded on a set of choices I cannot make for myself: Firstly, I am used as a data source without my (at least witting or informed) consent, and secondly, my behavior is deducted and monetized from this data without my consent. There may be limited options for opting out (the free will can be used in choosing what to do with the food magically appearing by my door), but there are none to predictively choose to not to opt in. However, we also noted that as the convenience level of life increases through involuntary participation in surveillance capitalism as the source of data and target of need satisfaction, the mere abstract notion of free will is not enough to make people-turned-consumers rebel against the emerging system, driven by the agents in the behavior markets. When life is just made easier, why bother?

We also discussed the power of politics. While technology always moves faster than legislation, what kind of power does the political system have in regulating the developmental trajectories, and on what is that power based on? This also led us to discussing the loci of political power; whether it will still be wielded by nation-states, or something else? Here one of us quipped that “at least so far it is the nations that still have the guns”, inferring that the states still possess a level of ultimate power over companies. Additionally, the different political choices made in the US, Europe and China were also discussed: Where the Europeans worry about the human rights (such as privacy and to an extent freedom) and legislate accordingly, the Chinese opt for technological prowess which mandates nonchalance in regards to these. The ensuing trade-offs will play out in the long run.

The fate of trust was also pondered. Zuboff states that automatic fulfillment of contracts leads to disappearance of trust, which is grounded on the choice to trust or not. It was pointed out that maybe the trust is not removed but retargeted: Instead of trust being a choice between the contracting parties, the trust could be directed towards the automated system taking care of transgressions. This was countered by noting that this would be the case only in such cases where one could freely choose to be a part of such a system, choose to trust a system, whereas the whole point of Zuboff’s article is the fact that we are given no such choice in the surveillance capitalism. If we cannot choose to not belong in a system, trust becomes irrelevant. Instead there will be an unwitting confidence to the surveillance system that involves coercion – with very low odds on awareness of, and action against, this coercion.

As is typical for TSElosophers, the discussion flowed intensively and in many directions, some merely loosely connected to the discussion in the article. We again worried about the environmental future of the globe, however also noted that ultimately we humans cannot destroy the globe and life in entirety, only human life and the currently evolved species – give it a few million years and the globe with new sets of life will have bounced back. However, the justification of worrying about, for instance, the quickly declining biodiversity was warranted by the ethical point of view that we humans – while having the powers due our un-ecological life-style – have no right to damage life on our lonely planet to the extent that is now happening.

All in all, the article triggered interesting thoughts and invigorating discussion, and as such, it is a warmly recommended read to anyone interested in gaining one possible comprehensive interpretation of the impact of the current technological advances on the society.

Functional stupidity at the heart of organizing

TSElosophers meeting 30.1.2019. Kari Lukka and Otto Rosendahl.

Alvesson, M., & Spicer, A. (2012). A stupidity‐based theory of organizations. Journal of management studies49(7), 1194-1220.

This time TSElosophers discussed the article by Mats Alvesson & Andrew Spicer entitled “A Stupidity-Based Theory of Organizations”, published in Journal of Management Studies in 2012. In brief, this article introduces the notion of “functional stupidity” to complement the earlier understanding of the limitations of rationality in decision-making and action in organizations. Alvesson & Spicer particularly stress how functional stupidity adds to this by including affects and power issues into the picture. Functional stupidity is defined as “an absence of reflexivity, a refusal to use intellectual capacities in other than myopic ways, and avoidance of justifications”.

The article also suggests a system dynamics model dealing with how functional stupidity works in organizations. The model includes two levels of analysis, the organizational stupidity management and the individuals’ stupidity self-management, which is reinforced by the organizational stupidity management, see figure 1 below. Stupidity self-management involves “putting aside doubts, critique, and other reflexive concerns and focusing on the more positive aspects of organizational life […] that are officially sanctioned and actively promoted.” (Please refer to the original article for explanation of other concepts in the figure below.)

The system dynamics of the model were only preliminarily discussed. Future research suggestions reflect the work-in-progress: authors suggest studies on functional stupidity evolving over time and individual’s stupidity self-management process towards greater/lesser reflexivity. This future research adds the idea of delay to system dynamic model. An interesting point of delay is between “reflexivity” and “limited internal reflexivity”. For example, organizations that curb stupidity management might expect a considerable delay before individuals start to demonstrate greater reflexivity.

TSElosophers were not entirely convinced of the analytical originality or strength of the article. Firstly, the difference from the already recognized forms of limitations to rationality in decision-making, taken the latter as a whole, does not seem that big. Secondly, the article does not develop the aspects that are claimed to make the major differences, i.e. affects and power issues, to any notable depth. Thirdly, there is much similarity between the notion of “functional stupidity” and that of “action rationality” of Nils Brunsson, introduced in his article in Journal of Management Studies in 1982 and his book from 1985. Both of these mean essentially wiping aside time-consuming and complicating reflection and profound analysis in order to get ahead in action and to get something done.

TSElosophers speculated about three archetypes of organizational participants with a view of functional stupidity. One of them sees through the system and, stressing the need to reflect and to offer justifications that are defendable in the long-term, takes distance to functional stupidity, even being active in counter-acting it. This may of course lead also to just cynicism or even leaving the organization. A second archetype would basically hold similar core views, but also appreciates the upsides of functional stupidity and therefore keeps normally low profile regarding countering its mechanisms. However, people representing this second archetype may still selectively choose to also resist functional stupidity, when they view resisting more necessary or beneficial than just accepting it. The third archetype refers to organizational participants who either very much buy the upsides of functional stupidity and therefore dismiss the downsides or do not recognize functional stupidity at all, but only behave in the organizational life as functional stupidity suggests/requires.

TSElosophers generally found this article interesting and inspiring. The buzzword at the heart of it is striking enough to raise immediate attention – especially as it seems to include an oxymoron: How can stupidity be functional? The article is pretty compelling regarding the argument that such functional stupidity can indeed have many “positive effects” regarding the smooth functioning of organizations, and that without it, managing modern organizations would be cumbersome. To some extent the article also deals with the other side of the coin: Stupidity, even with such streamlining and simplifying functionalities as depicted in the article, has also downsides. However, it is somewhat surprising – from researchers that are known of their critical approach – how much the article stresses the “positive effects” of stupidity, making the article notably more (short-term) managerially than critically tuned. This is in some contrast to the book on a similar theme by the same authors from 2016, titled “The stupidity paradox” (Profile Books). The book is much more balanced with a view of the upsides and downsides of functional stupidity.

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